Q: What can I do at the shop?
A: You have a wide range of items to choose from in the shop. There are permanent items of equipment, such as officers and consumable resources, i.e. torpedoes. Some of these items can be purchased with Prestige points, others using credits.
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DE-SUPPORT: Hier erreicht ihr unseren Kunden-Support. Wir freuen uns, euch weiterhelfen zu dürfen. Alternativ könnt ihr auch die Email-Adresse account.support [at] de.silenthunteronline.com nutzen.
EN-SUPPORT: Here you can find our Customer Support Portal. Alternatively you can use the following email address: Account.support@en.silenthunteronline.com
Q: I bought an item in the shop and can’t find it in my depot. What happened?
A: If you buy an item using Prestige points, bear in mind that the items will not be immediately available, but will first move into the queue in your depot. The item will only be available to you for further processing after the time indicated.
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DE-SUPPORT: Hier erreicht ihr unseren Kunden-Support. Wir freuen uns, euch weiterhelfen zu dürfen. Alternativ könnt ihr auch die Email-Adresse account.support [at] de.silenthunteronline.com nutzen.
EN-SUPPORT: Here you can find our Customer Support Portal. Alternatively you can use the following email address: Account.support@en.silenthunteronline.com
Q: How can I report bugs in the game?
A: You can report bugs and technical issues to our support staff at any time. Additionally, we offer a special forum section for any technical issues or questions. Please be sure to be as detailed as possible about any issues you report, so we can assist you as fast as possible.
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DE-SUPPORT: Hier erreicht ihr unseren Kunden-Support. Wir freuen uns, euch weiterhelfen zu dürfen. Alternativ könnt ihr auch die Email-Adresse account.support [at] de.silenthunteronline.com nutzen.
EN-SUPPORT: Here you can find our Customer Support Portal. Alternatively you can use the following email address: Account.support@en.silenthunteronline.com
Q: How do I save my game?
A: Silent Hunter Online is a browser game and will save your game progress for you automatically.
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DE-SUPPORT: Hier erreicht ihr unseren Kunden-Support. Wir freuen uns, euch weiterhelfen zu dürfen. Alternativ könnt ihr auch die Email-Adresse account.support [at] de.silenthunteronline.com nutzen.
EN-SUPPORT: Here you can find our Customer Support Portal. Alternatively you can use the following email address: Account.support@en.silenthunteronline.com
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