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Ergebnis 1 bis 5 von 5

Thema: Useless piece of garbage.

  1. #1

    Registriert seit
    May 2016
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    Kiel

    Useless piece of garbage.

    I jumped in hoping to redeem the SH series from the crap that 5 was only to find it impossible to set a course in the tutorial. Asked for help online got no useful help at all, Ubisoft has utterly destroyed a great game series...

  2. #2
    Community Manager Avatar von BB_Wolfberry
    Registriert seit
    Aug 2013
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    Willhelm_Frick, I would appreciate if you would watch your choice of words.

    It also sounds to me as if you were not very patient in your search for assistance. Not only do we have some great volunteer players who assist us as chat moderators in chat and always try to help when they are around, but we also do have a great community, which is always assisting each other and even created a very helpful fan SHO wiki.

    http://showiki.net/SHOWikiEN/index.php?title=Main_Page

    So I can only come to the conclusion that you caught a bad moment in game, where nobody was available to help, asked not the right questions or were rather impatient.

    May I also point to our support page where you can always contact support for assistance, in case this is a technical issue? Referring to http://showiki.net/SHOWikiEN/index.php?title=First_aid

    map tools don't work / cannot set waypoints

    Did it work before, log off, clear cache + cookies, relog.

    It never works: maybe the reason is the browser zoom! You should set it to 100% (at many browsers by Strg + 0).

    Some OS beginning with Win7, especially at notebooks, have pre-settings with 125% (you can notice a blurred font). system settings - display - set to 100%, Win7 right-mouse-click at desktop - display settings. If there is a slider you can set the check mark at "disable scaling/resizing for big DPI numbers", you normally can set it separately for each application.
    So maybe I can encourage you to try again?


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    DE-SUPPORT: Hier erreicht ihr unseren Kunden-Support. Wir freuen uns, euch weiterhelfen zu dürfen. Alternativ könnt ihr auch die Email-Adresse account.support [at] de.silenthunteronline.com nutzen.

    EN-SUPPORT: Here you can find our Customer Support Portal. Alternatively you can use the following email address: Account.support@en.silenthunteronline.com

  3. #3
    Maat
    Registriert seit
    Sep 2013
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    Kiel
    you are correct Wolfberry....some guys have no patience.

  4. #4

    Registriert seit
    Jun 2016
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    Kiel
    Same issue here. Submitted multiple requests for assistance. NO help. Game sucks.

  5. #5
    Community Manager Avatar von BB_Wolfberry
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    Belerus I see a total of one (1) tickets from you with support, and this one is still pending. Our support will reply to you as soon as your ticket is first in waiting queue, as we work from oldest to newest.

    Please be patient a little longer and also make sure to regularly check spamfilters and junkmail folders, as sometimes our replies might end up there.


    Folgt uns auf:
    Follow us on:
    Twitter & Facebook

    DE-SUPPORT: Hier erreicht ihr unseren Kunden-Support. Wir freuen uns, euch weiterhelfen zu dürfen. Alternativ könnt ihr auch die Email-Adresse account.support [at] de.silenthunteronline.com nutzen.

    EN-SUPPORT: Here you can find our Customer Support Portal. Alternatively you can use the following email address: Account.support@en.silenthunteronline.com

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