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Thema: Validation of your e-mail address

  1. #1
    Moderatoren-Team Avatar von SubCruiser
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    Validation of your e-mail address

    If you get a message your account isn't validated please check you inbox and spam folder for a mail with subject "Uplay Account support".

    You don't find any? Then you ay do the following:
    1. log in at start page
    2. upper menu bar, click at "profile"
    3. click at "re-send link"

    It isn't helpful? You get a link that is expired or invalid? So you will get help here only:http://uplay.ubi.com/ also have a look at the post below!

    Geändert von SubCruiser (27.03.15 um 13:22 Uhr)


    Support Deutsch HIER | Support English HERE

    WIKI für Silent Hunter online HIER

  2. #2
    Moderatoren-Team Avatar von SubCruiser
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    Problems with validation mail

    Some of you have problems with the validation mail, if they try the link a message appears á la:

    Link expired or invalid.

    This problem can be solved ONLY by UPlay support and NOT by Silent Hunter Online Support.
    You've registered at UPlay to play here, at UPlay is the member account management. If you have difficulties please use:

    www.uplay.ubi.com/

    and log in there (upper right). (maybe you have to choose an avatar now)

    Then at left upper menu hover the mouse over your nickname and choose from account data the chapter customer service:



    A new tab opens there you see an overview over the different game platforms,top left there is the field My questions, click on it:



    Then a chart appears, there you choose Ask a Question:



    Choose there the settings displayed before (PC, SilentHunterOnline, Account/Login), and write a message with subject (Activation of your account!) there.

    Please send them also the invalid activation link by copy&paste so they may investigate the error! Thank you.
    Geändert von SubCruiser (10.02.15 um 21:32 Uhr)


    Support Deutsch HIER | Support English HERE

    WIKI für Silent Hunter online HIER

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